BGNow Support

Today is your personal BGNow dashboard. It summarizes upcoming bookings and submitted applications and points you to the next step. It is not another casting feed.

Bee Cast is where performers discover casting notices and background opportunities. Review eligibility, dates and the original source before applying.

Open Today → My Applications to review saved and submitted gigs, availability checks and casting responses. A submission is not a confirmed booking.

Confirmed bookings and your own recorded bookings belong in BOOKINGS, where you can open job details and SETDAY. Always follow the latest agency confirmation for your official call time, location and instructions.

Use the Booking Email Assistant to paste a booking email. Review the parsed production, date, call time, locations and wardrobe details, correct any missing information, and check the required acknowledgement before saving. Parsing cannot guarantee that every email is understood correctly.

Check the original notice or agency email. A casting application deadline is not necessarily the shoot date. If the shoot date is missing or ambiguous, do not guess: confirm it with the casting contact or agency before saving or relying on it.

Badges celebrate verified BGNow and on-set milestones in a connected honeycomb. Locked badges show only a mystery honeycomb and lock. Their names, artwork and requirements are revealed only once BGNow verifies that they have been earned. Some milestones do not yet have automatic verification.

Agency and casting access is separated from your private SETDAY notes, personal bookings, vouchers and pay tracking. An actor must opt in to be discoverable in the Queen Bee actor directory.

No. Always confirm your booking and any changes directly with your agency. The original and latest agency instructions control, especially call time, holding, transportation and wardrobe.

Check the live membership information in your Profile for your actual access and the current membership details before any payment. A paid Founder Lifetime membership is a one-time purchase, not a recurring performer membership fee.

Signed-in performers can use Buzz Box for private feedback. For login, parser, booking, payment or other account problems, email support@bgnow.ca with your device, issue and the relevant six-digit GIG ORDER #. Never share passwords or full payment-card numbers.

Background casting agencies and independent productions can create a Queen Bee account at Queen Bee signup. Registration and unlimited job postings are free. Verify your email, then copy, paste and publish casting notices with no credit limits or purchase required.

After verifying your email, copy your complete casting notice, paste it into Post As Is, and choose Save & Post Job. You do not have to complete the optional detail fields to publish. Check the original notice's roles, dates, eligibility and application instructions before posting.

Yes. Paste your original notice, including multiple roles and date ranges, into Post As Is. Preview the result before publishing, particularly any fonts, colours, links or other copied formatting. The fields below are optional ways to improve the posting; they are not required for a simple paste-and-post.

Shoot dates and application deadlines are different. Keep all dates stated in your original notice, including approximate dates and ranges such as October 14–18. Do not replace a date range with an invented single shoot date, and do not treat an application deadline as the shoot date. Optional structured fields can clarify confirmed details.

One pasted notice can include several roles or possible shoot dates. Keep the complete original requirements and review the preview before publishing. Separate postings are optional when roles or dates truly need separate applications or bookings.

Use your agency portal's applicant or submission view for your own postings. A performer applying through an external casting email or site may not appear as a BGNow submission automatically.

Use the booking action within your agency workflow after reviewing the submission and confirming availability. BGNow is designed to prevent two confirmed bookings for the same performer on the same shoot date, including across agencies. If you encounter a conflict or unexpected result, contact support before relying on it.

Agency access is intended to be isolated: each agency should only manage its own postings, submissions and bookings. Report any unexpected access to support@bgnow.ca immediately.

No. Personal SETDAY details, voucher information and pay tracking are performer-private. The agency portal does not grant access to them.

Email support@bgnow.ca with the issue, your agency name and the relevant six-digit GIG ORDER # if available. Do not send passwords or private performer records.